Uber organizational culture has been associated with sexual harassment and discrimination during the leadership period of co-founder and former CEO Travis Kalanick. In June 2017 the global transportation technology company “fired more than 20 employees after a company investigation into sexual harassment claims and workplace culture.”[1] Uber company culture crisis has resulted into the resignation of CEO Travis Kalanick. Uber’s new CEO Dara Khosrowshahi, has successfully led internet travel company Expedia for 12 years. Mr. Khosrowshahi had an important task of sophisticating Uber organizational culture so that the ride-hailing giant can improve its image and eventually become profitable. Change management of Uber organizational culture initiated by Dara Mr. Khosrowshahi can be explained applying Lewin’s Model of Culture. The model divides change management in organizational culture into 3 stages: Stage 1: Unfreezing. During this stage, the necessity of cultural changes for the long-term growth prospects of the company needs to be explained to employees at all stages. Khosrowshahi had dealt with this stage effectively. The new CEO stressed the importance of appropriate organizational culture in a majority of meetings with internal and external stakeholders. Moreover, “Uber’s new CEO had employees write and vote on cultural guidelines for the workplace”[2]. In total about 12000 employees voted and the results of voting determined underlying principles for Uber’s new organizational culture. Stage 2: Implementing changes. According to results of the voting discussed above, new principles of Uber organizational culture have been developed as the following[3]: We build globally, we live locally. We are customer obsessed. We celebrate differences. We do the right thing. We act like owners. We persevere. We value ideas over hierarchy. We make big bold bets. Stage 3: Refreezing. Uber is attempting to promote its new culture to all organizational stakeholders in general and employees in particular. The global transportation technology…Uber Organizational Culture: a brief overview
Monday, July 19, 2021
Research Methodology
Uber organizational culture has been associated with sexual harassment and discrimination during the leadership period of co-founder and former CEO Travis Kalanick. In June 2017 the global transportation technology company “fired more than 20 employees after a company investigation into sexual harassment claims and workplace culture.”[1] Uber company culture crisis has resulted into the resignation of CEO Travis Kalanick. Uber’s new CEO Dara Khosrowshahi, has successfully led internet travel company Expedia for 12 years. Mr. Khosrowshahi had an important task of sophisticating Uber organizational culture so that the ride-hailing giant can improve its image and eventually become profitable. Change management of Uber organizational culture initiated by Dara Mr. Khosrowshahi can be explained applying Lewin’s Model of Culture. The model divides change management in organizational culture into 3 stages: Stage 1: Unfreezing. During this stage, the necessity of cultural changes for the long-term growth prospects of the company needs to be explained to employees at all stages. Khosrowshahi had dealt with this stage effectively. The new CEO stressed the importance of appropriate organizational culture in a majority of meetings with internal and external stakeholders. Moreover, “Uber’s new CEO had employees write and vote on cultural guidelines for the workplace”[2]. In total about 12000 employees voted and the results of voting determined underlying principles for Uber’s new organizational culture. Stage 2: Implementing changes. According to results of the voting discussed above, new principles of Uber organizational culture have been developed as the following[3]: We build globally, we live locally. We are customer obsessed. We celebrate differences. We do the right thing. We act like owners. We persevere. We value ideas over hierarchy. We make big bold bets. Stage 3: Refreezing. Uber is attempting to promote its new culture to all organizational stakeholders in general and employees in particular. The global transportation technology…
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